1. Packaging and shipping costs
For deliveries within Germany and packaging costs we charge a lump sum of 8,99 €, regardless of the number and weight of the items. From an order value of € 99.90 we ship free of charge, only with respect to deliveries within Germany. If you choose UPS/DPD express shipping, a surcharge of € 5.00 will be added to the shipping fee. If you have refrigerated products in your cart, express shipping will be automatically selected. The express delivery surcharge will always be charged, even if the shopping cart value exceeds the amount of 99.90€.
2. Shipping of refrigerated and frozen products
For the shipping of refrigerated products, we charge once per order an extra charge of 5 € for the appropriate refrigerated packaging and express shipping via UPS or DPD
For the delivery of frozen products, we charge an additional surcharge of 9.99 Euro per order for the corresponding Styrofoam refrigerated packaging with gel batteries and express shipping via UPS or DPD.
A delivery by express means in this case that the package is delivered to you between 8:00 - 14:00 o'clock on weekdays. This ensures that the cold chain is not interrupted during delivery and that the product arrives at your premises without any problems. Please also take into account that the delivery of fresh goods is only on Mondays to Thursdays at delivery addresses within Germany. The last delivery day is Friday. The courier may not leave the package unprotected, but must hand over the goods to a recipient. If you are not home on the day of delivery, ask a neighbor to pick up the package for you and attach a note to the courier with whom the package can be delivered. Please remember to pick up the delivery!
We ship to the following European countries:
Our shipping fee in these states is 14,99 € regardless of the number and weight of the items. Experience has shown that the delivery takes 2-5 days, depending on the country of destination. Fresh products are therefore not shipped abroad.